Shipping – Tiger & Lilly

Shipping

 

 
< AUD$35
> AUD$35
FREE SHIPPING
Australia 
AUD$10
AUD$5
> AUD$50
New Zealand
NZD$16
NZD$10
> NZD$60
US
USD$15
USD$10
> USD$40
Canada 
CAD$20
CAD$13
> CAD$60
United Kingdom
GBP$11
GBP$8
> GBP$35
Singapore
SGD$16
SGD$8
>SGD$65
I HAVE DONE MY BEST TO KEEP UP WITH THE CURRENT EXCHANGE RATES WITH INFORMING YOU OF THE SHIPPING RATE IN YOUR CURRENCY. THESE RATES ARE ROUNDED DOWN AND MAY BE SLIGHTLY DIFFERENT AT CHECKOUT.

Delivery Time Frame

 Australia
1 - 2 Weeks
New Zealand
2 - 4 Weeks
US
6 - 10 Weeks
Canada
6 - 10 Weeks
Great Britain
8 - 12 Weeks

Local Deliveries

Local deliveries around postcode 3300 are free of charge and pick-up is available from postcode 3301. 

International Customs Fees

All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are not included in the cost of the order or shipping fee. 

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase.   Tiger +Lilly is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.  We do not offer refunds for these costs.

If an order is refused by a customer due to custom fees, the parcel will be held for 2 weeks and then be abandoned if these fees are not paid in this time.  Tiger + Lilly is not responsible for the handling or refunding of an abandoned order.

Order Tracking

Once your order is packed and leaves my studio, you will receive an email with a tracking number so you can track the progress of your order.

Additional Information

Delays - Australia post is currently experiencing delays due to CONVID19 around the world. Please be patient during this time.

All packages are sent with Australia Post and you will be sent a tracking number once lodged. 

It is the customer responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Tiger & Lilly cannot offer reimbursement for this package.

Please allow a 3 day processing & handling time.